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How to Prepare for an Impending Storm

6/12/2024 (Permalink)

Hurricane warning and SERVPRO of Shippensburg/Perry County (717)-300-3347 logo Be sure to call us if you have hurricane damage this hurricane season. SERVPRO of Shippensburg/Perry County (717)-300-3347

Hurricane season is right around the corner. What can we do to prevent major damage? 

One result of hurricanes or other storms is flooding. The best prevention for flooding is to just keep an eye on areas that can easily flood. Seal any cracks or gaps if you can. Lastly, make sure your sump pump is in working order. And call us if your house floods!

Another helpful tip is to put together an emergency kit to include flashlights, generators, and non-perishable food.

It is also important to make an emergency family plan. Decide how to evacuate, where to meet, and what do to in case you get split up. 

Lastly, a few other important tips are to review and understand your insurance plan, board up doors and windows, secure outdoor items like grills, AND don't forget to locate the number for your nearest


franchise in case you do incur damage and need to call us! 

Tip Tuesday: Preventing Secondary Damage from Water or Storms

5/14/2024 (Permalink)

A graphic showing information on secondary damage from water damage See the graphic for information on what can occur from secondary water damage in your home

Often times secondary damage can occur from water damage in your home that can be caused by storms and heavy rain. Secondary damage can include, rotted wood, bug infestation, mold, and chemical dangers. Be sure to call us if you're concerned about secondary water damaged caused by a storm. 

| SERVPRO® of Shippensburg/Perry County (717)-300-3347

Top 5 Causes of Water Damage

5/14/2024 (Permalink)

a graphic describing the top 5 causes of water damage See the graphic to learn the top 5 causes of water damage in your home.

Do you know the top 5 causes of water damage in your home?

If you know these ahead of time, you may be able to prevent water damage in the future. They are as follows:

1. Hot water heater malfunctions

2. Sewer back up 

3. Broken pipes

4. Flash flood

5. Dishwasher/fridge line breakage

If anything like the previous occurs don't hesitate to call us for help!

SERVPRO of Shippensburg/Perry County (717)-300-3347

Smoke, Soot, and Fire Damage in a Garage

4/10/2024 (Permalink)

A motor cycle on fire, fireman in scene In this photo you can see a motorcycle on fire and firemen on scene. | SERVPRO of Shippensburg/Perry

You don't necessarily need your structure to burn in order to need our services at | SERVPRO of Shippensburg/Perry County. In this particular instance, this customer had their motorcycle catch fire in their garage. None of the structure of the building caught fire, thankfully. However, damage was still done with smoke and soot.

I SERVPRO of Shippensburg/Perry County ((717)-300-3347) helped by cleaning and neutralizing the space to make it "like it never even happened"!

Water Damage Restoration 101 | SERVPRO® of Shippensburg/Perry County (717)-300-3347

10/10/2023 (Permalink)

Spiral staircase leading down to a room full of water When experiencing water damage call | SERVPRO® of Shippensburg/Perry County (717)-300-3347

When your home is being threatened by water damage from flooding or leaks, SERVPRO of Shippensburg/Perry County Professionals have the expertise to prevent or mitigate the devastating effects water damage can have in order to help preserve and restore your property.

Our Professionals have the equipment and experience necessary to handle the most challenging water damage and removal situations and are available around-the-clock.  We concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water, utilizing the following:

Water Removal Equipment

  • Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.
  • Infrared camera may be used to identify water location for thorough water removal.
  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck mounted and portable extraction units perform efficient water removal.

Sanitizing Agents, Germicides, & Anti-Microbial Treatments

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Hi-Tech Drying Equipment

  • Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture.
  • Industrial grade dehumidifiers minimize secondary water damage.
  • High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture.
  • Some situations call for special drying techniques that require state of the art equipment and training.

Our Professionals are ready to respond 24/7 to mitigate any size loss in the Shippensburg area call 

| SERVPRO® of Shippensburg/Perry County (717)-300-3347

How We Price Our Services | SERVPRO® of Shippensburg/Perry County (717)-300-3347

10/10/2023 (Permalink)

a magnified view of the buttons on a calculator | SERVPRO® of Shippensburg/Perry County (717)-300-3347

When providing estimates - people often want to know how we come-up with the price for the restoration services we provide.  We utilize Xactware to determine our pricing for the restoration services we provide. Xactware is an independent, third-party company that researches and reports on industry pricing. Currently, 21 of the top 25 property insurance companies in the U.S. and 10 of the top 10 Canadian insurers use Xactware property insurance claims tools

Xactware uses pricing information from general contractors, subcontractors, insurance carriers, insurance adjusters, and a host of other industry professionals as we research and report on the average market price for each price-list item. Xactware goes to great lengths to ensure that no one party or industry segment has any undue influence on the pricing data that we research and report on.

In order to provide the most accurate and defensible pricing information available, Xactware takes a unique, scientific approach to researching and reporting on market pricing for the insurance repair industry. This approach is based on a proven five-phased, iterative process.

  • Phase 1: Conduct market pricing research.
  • Xactware currently researches and analyzes millions of market price points each year from multiple, third-party sources. These include:
  • Thousands of in-field estimates that are submitted to Xactware every day (i.e. estimates actually used to settle claims)
  • Market surveys of industry professionals
  • Retail pricing research
  • Unit-price research based on surveys with over 100,000 contractors, insurance carriers, and independent adjusters
  • Pricing feedback from in-field users
  • Independent pricing verification requests
  • Customer-specific cost data
  • Catastrophe-specific pricing research
  • Additional research surveys
  • Multiple third-party sources for data such as worker’s comp, federal taxes, state taxes, local taxes, and so on
  • Many other research initiatives
  • Phase 2: Review and verify all the market research gathered; conduct data integrity checks.
  • Phase 3: Analyze all the pricing research and perform a proprietary cluster analysis on various subsets of that research to identify the mid-range market price points. This proprietary process was designed by Brigham Young University Ph.D.’s and is monitored by an econometrician. (An econometrician holds a master’s degree in statistics and a doctorate in economics.)
  • Phase 4: Report on and publish market pricing research results.
  • Phase 5: Evaluate and refine our pricing research and reporting methodology.

For example, the building cost data used in Xactware’s products comes from:

  • Time and materials costs
  • Over 40,000 providers of materials, equipment and labor
  • Over 84,000 surveys each year*
  • Analysis of actual damage repair estimates (transaction-based research)
  • Over 3 million estimates each year*
  • Over 6 million data points each month*
  • Direct surveys of construction market costs
  • New construction/remodeling
  • General contracts and sub-contractors
  • Approximately 2,000 surveys each month*

For more details - visit

Five Steps to Avoid Mold Growth After a Flood

9/14/2023 (Permalink)

Graphic | SERVPRO® of Shippensburg/Perry County (717)-300-3347

Flooding is the leading natural disaster in the U.S and flooding can wreak havoc on a home or building that lasts long after waters recede. Over the past five years, the average paid flood insurance claim was more than $35,000, according to the National Flood Insurance Program (NFIP). From damaged personal items to the growth of mold spores that can impact the health of a home and its inhabitants, taking the proper steps to restore a property after a flood can limit the extent of the damage incurred.

To help direct home owners and businesses during cleanup efforts, the Institute of Inspection Cleaning Restoration and Certification (IICRC) and the Healthy House Institute (HHI) share the following five steps for preventing mold growth after a catastrophic flood.

Step One: Check it out!

  • Once a building is flooded from a river, lake, stream, hurricane or rainstorm, inspecting and documenting damage is very important for several reasons, including insurance and tax purposes. Electrical, gas, structural and other safety hazards present must be eliminated "before" assessing physical damage to the building and contents.
  • Once health and safety hazards have been eliminated, inspect the building and all contents. Generally, the rule of thumb is that everything below the water line gets thrown out. Building materials and contents above the water line should be inspected for discoloration, odor and damage.

Step Two: Get it out!

  • Extract standing water with a pump or wet vacuum from slabs, basements, crawlspaces, heating systems and anywhere water could be sitting. Shovel or flush out remaining silt and sand with water.
  • Next, remove all wallboard material (e.g., plaster, drywall, paneling), finished flooring (e.g., carpet, hardwood, vinyl flooring), insulation and any other wet materials that are below the water line.
  • Remove contents damaged by floodwater. Keep a record of your activities before, during and after cleanup. Take photo or video recording inventory of discarded material.

Step Three: Clean it up!

  • Start with vacuuming as much loose debris and soil as possible. It is preferable to use a HEPA vacuum, but a simple wet/dry vacuum can work. When using a wet/dry vacuum, attach a hose to the exhaust and vent the exhaust air to the outside. This keeps dust, spores and other fine particles from being suspended in the air and settling back on clean surfaces.
  • Clean framing with a pressure washer or low-pressure flushing. Scrub framing with a mild detergent (e.g. dish soap) to remove embedded soils. Wipe all adjacent surfaces with a mild detergent. Rinse by low-pressure flushing or wiping with clean water. Vacuum all remaining moisture using a wet/dry vacuum.
  • If mold is visible and remains after cleaning, additional scrubbing or multiple rounds of cleaning may be necessary. If significant mold growth is present, or if occupants have immune deficiencies, are elderly, pregnant, or if there are young children present.
  • After all surfaces are clean, wipe surfaces with a sanitizer such as a solution of up to ¼ cup of bleach to one gallon of water. After 20 minutes, wipe surfaces using clean water. This step helps neutralize remaining or embedded contaminants.
  • For those with chemical sensitivities, perform multiple rounds of cleaning as an alternative to using bleach.

Step Four: Dry it out – quickly!

  • Mold spores are everywhere, and it is impossible to remove all spores and potential contaminants. All spores need to grow is moisture. To inhibit future mold growth, dry affected areas as quickly as possible, preferably within 24 to 48 hours from the completion of cleaning and sanitizing.
  • The key is directing warm, dry air across wet surfaces. This directed airflow should be exhausted outside or collected using dehumidification equipment. Take care to not spread contaminants. Properly directing airflow may require putting up barriers or containing the affected areas to prevent the spread of contaminants to unaffected areas.
  • Drying a wet building correctly is an art as well as a science. IICRC trained and certified experts know how to use state-of-the-art moisture detection and monitoring equipment that identifies hidden moisture in building materials, ventilation systems, flooring and walls. Certified restorers also understand and use the equipment necessary to dry buildings, while preventing the spread of contaminants.
  • In a community-wide flood, the availability of power and rental equipment to complete structural drying can be a challenge. If drying cannot be properly initiated, contact an IICRC Certified Firm.

Step Five: Keep it dry

  • The cardinal rule for preventing mold growth is to keep surfaces dry. Strive to ensure your home stays dry and you will be following industry best practices for preventing mold growth and protecting the health of others in your home. It’s also a way to protect the investment of your home, since excess mold growth and moisture will damage the structure. Try to keep indoor humidity below 50 percent using air conditioning or a dehumidifier.
  • Tip: Use a water-sensing alarm (battery-operated) in moisture-prone areas such as next to the washer, hot water heater, in the basement and other possible wet zones, so you are alerted to the accumulation of excess moisture.

No one wants to experience the devastation of a flood, but by keeping mold outside where it belongs, you can limit its impact on the health of your family and home.

At SERVPRO of Shippensburg/Perry County we are ready and able to address any and all water damage issues that you may have in your home or business.  We have the resipources and the capabilities to remediate any size loss.  Give us a call at 717-300-3347

Note: the source of the above information is

What To Do AFTER The Fire

9/14/2023 (Permalink)

fire fighters putting out fire in home | SERVPRO® of Shippensburg/Perry County (717)-300-3347

A fire will change your life in many ways that you cannot imagine. Knowing where to begin and who can help you is important.

Put Safety First

The safety of you and your family must be the first priority.Follow the advice and directions issued by local authorities. If the authorities ask you to evacuate, do not return until they report that it is safe and secured.

Contact Your Insurance Company

The typical homeowners policy will provide reimbursement for Additional Living Expenses (ALE) such as the cost of hotels and food when a covered loss to your home makes the residence uninhabitable.

If you do not have insurance, your family and community might help you get back on your feet. Organizations that might help include:

• American Red Cross (717) 234-3101;

• Salvation Army (717) 233-6755 ;

• religious organizations;

• public agencies, such as the public health department;

• community groups;

• State or municipal emergency services office; and

• nonprofit crisis-counseling centers.

What To Expect

A fire in a home, whether you live in an apartment, a single family, or multifamily home, can cause serious damage. The building and many of the things in your home may have been badly damaged by flames, heat, smoke, and water. You will find that things the fire did not burn up are now ruined by smoke and soggy with water used to put out the flames. Anything you want to save or re-use will need to be carefully cleaned. The firefighters may have cut holes in the walls of the building to look for any hidden flames. They may even have cut holes in the roof to let out the heat and smoke. Cleanup will take time and patience.

Restoration Services

You do not need to make a quick decision on who will perform the restoration services.  You will, however  need to have someone perform board-up services to secure the property. Many restoration companies - including SERVPRO of Hershey / Swatara perform board-up services.  You are not required to use the same company to provide mitigation and restoration services.  Take you time to decide after consulting with your insurance adjustor and do some of your own research before you decide.

Restoration and Mitigation Services Include:

Restoration companies like SERVPRO of Hershey/Swatara provide services that include the following:

  • Documenting all items affected and items to be removed for cleaning / restoration
  • Removing unsalvageable items and material
  • Storing and cleaning contents and personal items
  • Restoring furniture and other personal property
  • Cleaning clothes, linens, etc
  • Drying the structure and contents
  • Deodorizing the structure and content
  • Preparing the structure for rebuild

Once the structure has been miigated for the fire damage - the home owner can negotiate with contractors to rebuild. SERVPRO of Shippensburg/Perry County can help the homeowner with the rebuild process as well.

What to do AFTER the Hurricane | SERVPRO® of Shippensburg/Perry County (717)-300-3347

9/14/2023 (Permalink)

Graphic | SERVPRO® of Shippensburg/Perry County (717)-300-3347

See graphic below for what to do after the devastation of a hurricane hits your home. 

Flood Watch vs Flood Warning | SERVPRO® of Shippensburg/Perry County 717-300-3347

9/13/2023 (Permalink)

chart showing the difference between a flood watch and a flood warning SERVPRO of Shippensburg/Perry County 717-300-3347

Know the difference in flood prediction terminology - especially if you love in an area that is prone or susceptible to periodic flooding.