When was the last time you changed the hoses in your washing machine?

10/16/2024 (Permalink)

Image of a washing machine and hose with our logo

When was the last time you changed the hoses on your washing machine?

Are you aware that a $20 hose can save you thousands in damages?  Check your hose and take time to go to your local hardware store to get a new one if it looks like it may not be up to par.  If your washing machine hose springs a leak it can cause a major water loss in your home. When water losses occur, much damage can occur to your structure as well as contents. So, change those hoses, and if you do have water damage, call us!

Top 5 Causes of Water Damage

5/14/2024 (Permalink)

See the graphic to learn the top 5 causes of water damage in your home.

Do you know the top 5 causes of water damage in your home?

If you know these ahead of time, you may be able to prevent water damage in the future. They are as follows:

1. Hot water heater malfunctions

2. Sewer back up 

3. Broken pipes

4. Flash flood

5. Dishwasher/fridge line breakage

If anything like the previous occurs don't hesitate to call us for help!

SERVPRO of Shippensburg/Perry County (717)-300-3347

How We Price Our Services | SERVPRO® of Shippensburg/Perry County (717)-300-3347

10/10/2023 (Permalink)

| SERVPRO® of Shippensburg/Perry County (717)-300-3347

When providing estimates - people often want to know how we come-up with the price for the restoration services we provide.  We utilize Xactware to determine our pricing for the restoration services we provide. Xactware is an independent, third-party company that researches and reports on industry pricing. Currently, 21 of the top 25 property insurance companies in the U.S. and 10 of the top 10 Canadian insurers use Xactware property insurance claims tools

Xactware uses pricing information from general contractors, subcontractors, insurance carriers, insurance adjusters, and a host of other industry professionals as we research and report on the average market price for each price-list item. Xactware goes to great lengths to ensure that no one party or industry segment has any undue influence on the pricing data that we research and report on.

In order to provide the most accurate and defensible pricing information available, Xactware takes a unique, scientific approach to researching and reporting on market pricing for the insurance repair industry. This approach is based on a proven five-phased, iterative process.

• Phase 1: Conduct market pricing research.
• Xactware currently researches and analyzes millions of market price points each year from multiple, third-party sources. These include:
• Thousands of in-field estimates that are submitted to Xactware every day (i.e. estimates actually used to settle claims)
• Market surveys of industry professionals
• Retail pricing research
• Unit-price research based on surveys with over 100,000 contractors, insurance carriers, and independent adjusters
• Pricing feedback from in-field users
• Independent pricing verification requests
• Customer-specific cost data
• Catastrophe-specific pricing research
• Additional research surveys
• Multiple third-party sources for data such as worker’s comp, federal taxes, state taxes, local taxes, and so on
• Many other research initiatives
• Phase 2: Review and verify all the market research gathered; conduct data integrity checks.
• Phase 3: Analyze all the pricing research and perform a proprietary cluster analysis on various subsets of that research to identify the mid-range market price points. This proprietary process was designed by Brigham Young University Ph.D.’s and is monitored by an econometrician. (An econometrician holds a master’s degree in statistics and a doctorate in economics.)
• Phase 4: Report on and publish market pricing research results.
• Phase 5: Evaluate and refine our pricing research and reporting methodology.

For example, the building cost data used in Xactware’s products comes from:

• Time and materials costs
• Over 40,000 providers of materials, equipment and labor
• Over 84,000 surveys each year*
• Analysis of actual damage repair estimates (transaction-based research)
• Over 3 million estimates each year*
• Over 6 million data points each month*
• Direct surveys of construction market costs
• New construction/remodeling
• General contracts and sub-contractors
• Approximately 2,000 surveys each month*

For more details - visit http://www.xactware.com/en-us/resources/pricing-data-services/methodology/

Why SERVPRO?

5/17/2023 (Permalink)

Aerial view of the Shippensburg franchise and the vehicles parked in the parking lot

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use, why SERVPRO®? Here are 3 reasons why you should choose SERVPRO of Shippensburg/Perry County versus other local restoration companies. But, there are plenty of more reasons.

1. Proprietary Products

The SERVPRO Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it "Like it never even happened."®

SERVPRO, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Plus, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve your residential or commercial property. We make the best products because the heroes at SERVPRO of Shippensburg/Perry County believe you deserve the best.

Why is this important? When SERVPRO production crews are out on a job for you, they are likely using SERVPRO’s proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO customers. The SPCP team motto is, “Supporting Franchises through research, development, testing, and production of high-quality cleaning products.

2. Community & Globally Oriented

SERVPRO of Shippensburg/Perry County is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments, and more. Get a glimpse at some of those local events here.

We do things on a larger scale, too, such as sponsoring children in third-world countries. We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

3. Capacity to Handle All Jobs

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO of Shippensburg/Perry County has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. SERVPRO of Shippensburg/Perry County can scale our resources by accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events.

We have the capacity to handle any of these jobs:

• Fire damage repair & restoration• Water damage repair & restoration• Mold remediation & restoration• Biohazard• Carpet & upholstery• Ceilings, floors & walls• Odor removal• Sewage• Trauma & crime scene• Vandalism & graffiti• Commercial cleaning• Document restoration

Why SERVPRO? Here are 3 reasons why you should choose SERVPRO of Shippensburg/Perry County for your next residential or commercial cleanup and/or restoration job: proprietary products, community & globally oriented, and capacity to handle all jobs. Remember, those are just three, but there are a number of other reasons. The next time you need the leading restoration company, simply call (717)-300-3347

Choose a Restoration Team That Knows Their Way Around Town | SERVPRO® of Shippensburg/Perry County

10/14/2022 (Permalink)

No job is too big or small. Call SERVPRO of Shippensburg/Perry County today to schedule your estimate.

There are many advantages to choosing our SERVPRO team as your restoration partner. We provide a full spectrum of services, such as restoration after a fire, water damage and storm damage.

When you find mold growing in your home or business, we can perform certified remediation to control the growth and protect your property from further damage. And when you need the removal of biohazards or have vandalism that needs to be removed, we can get the job done.

But there’s one advantage that makes us the ideal restoration partner—we’re your neighbors!

Being close by provides numerous benefits that set us apart from other restoration businesses. Let’s go over why being locally owned and operated is so vital.

Experts Are Here When You Need Home Restoration Services | SERVPRO® of Shippensburg / Perry County

6/23/2022 (Permalink)

Contact SERVPRO of Shippensburg / Perry County today. We work with you and your insurance company to get things back to normal quickly.

If you’re buying a new home, you’re considering a lot of issues. You’re likely shopping for floorplans, searching for must-have amenities and considering if the yard is big enough for your beloved family dog.

Home damage is probably one thing you haven’t put a lot of thought into dealing with. But you should. Why? Because it’s more common than you probably think it is.

If you find yourself in that situation due to a fire or natural disaster, it’s a good idea to have a plan in place now. Restoring your home can be a complex job, and you’ll want it done by experts.

The restoration team you choose can make all the difference in your quality and satisfaction with the job.

Millions of Homeowners File Claims

The Insurance Information Institute tallies statistics about the yearly numbers of insurance claims. Their work illustrates just how common insurance claims are.

About one out of every 350 American homeowners will deal with a fire damage claim each year. Water damage claims will be filed by about one in 50 homeowners, so they are actually the most common type of claim.

When all causes are considered, about one in 20 homeowners will file a damage claim this year. So if you know 100 people, about five of them will need help dealing with damage to their home this year.

So having a quality restoration team in mind now can make a difference for you or someone you love later.

Training Makes All the Difference

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides an array of certifications to ensure restoration and cleaning technicians are able to use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24⁄7 in the event of an emergency. Contact us at any time

Put Returning Customers and Employees at Ease With a Deep-Clean | SERVPRO® of Shippensburg / Perry County

6/20/2022 (Permalink)

If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Shippensburg / Perry County team.

From rural areas in Shippensburg / Perry County to major metro areas like Philadelphia, communities and families are high on hope that “normal” life is returning as the COVID-19 pandemic slowly makes its way to the rear view mirror, and business owners are hopeful for a full return to economic recovery as well.

But as cautious shoppers and contagion-conscious employees return to in-person shopping habits and on-site work, it’s now on you as a business owner to provide them with a place of safety, and to make sure they know you’ve made their health a priority.

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both of those things. We’ll sanitize your building with a custom cleaning compound that’s proven effective against no less than MRSA to anthrax, and we’ll equip you with a way to let your customers know before they ever walk through the door that they’re safe in your store or office.

It’s all possible because of the three C’s:

Consult. Your business isn’t quite like any other, and we know that means it has sanitation needs that other area businesses don’t have. So we’ll come up with a cleaning plan that suits your business to a T. It helps that SERVPRO of Shippensburg / Perry County is locally owned and operated, so we are already acquainted with many of the intricacies of southeastern Pennsylvania.

Clean. Once we sort out your specific needs, we’ll get to work doing the work of disinfecting. With our proprietary solutions, we’ll give you an extreme clean that meets or exceeds CDC standards, is NSF-approved for use around food and is EPA-tested for safety around kids, pets and the elderly. And our focus is bigger than COVID-19—our methods are designed to reduce the risk of a host of other illness-inducing germs.

Certify. Now you can let your employees and customers know that you’ve gone the extra mile to make your business as clean and safe as it can possibly be by displaying the Certified: SERVPRO Cleaned shield in your windows or on your door. We’ll also hook you up with other physical and digital resources to let everyone know your building is spick-and-span, instilling peace of mind in every prospective entrant.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

SERVPRO Can Handle All Types of Cleanup and Restoration | SERVPRO® of Shippensburg/Perry County

2/15/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Shippensburg/Perry County to get the job done.

Color association is an amazing thing to help a product or service stick in your brain. For example, if we said, “Thirsty. Red,” you’re very likely to think of a particular soda. If we said, “Package. Brown,” there’s a good chance a certain three-lettered delivery service came to mind.

When you see the bright green SERVPRO trucks and vans rolling through Shippensburg/Perry County, we want you to have that same kind of association with us, knowing the industry-leading team from SERVPRO is on the way to help someone with a varied assortment of home or business needs.

When you think bright green, we want you to remember that SERVPRO can help you with:

Water damage recovery. Homeowners all across the country deal with water damage every day, and every day, SERVPRO agents are helping them get the homes dried and their damaged items restored.

Fire damage recovery. House fires, which happen more than twice a minute in the U.S., can do brutal damage to your home. But with some help from the pros in green, your home can look like new again.

Mold removal. Mold is unsafe to live with, and unsafe for DIY removal. It can eat away at your home and generally create an unsafe environment, but we can get rid of it for you safely and completely.

Storm recovery. The threat of tornadoes, heavy thunderstorms or even winter whiteouts can mean all sorts of unwanted effects on your home. But when they happen, your local SERVPRO team can make things right again.

Commercial needs. Obviously, fires and water damage aren’t limited to residential areas, and we help commercial managers and business owners get through these issues, too—plus we can provide custom cleaning solutions that help business shine.

General cleaning. If you’re moving into a new home and you want a stellar clean before you lay down your head, we’ve got you covered.

Specialty cleaning. From crime scenes to COVID-19 cleanup, we’ve spent more than 50 years innovating and pioneering techniques for every situation.

Construction. If a storm takes a toll on your home that’s deeper than a surface-level cleanup job, we can help there, too. From new drywall to reconstruction of whole homes, we’re your A-to-Z team for home recovery needs.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Asking the Right Questions About Your Service Company | SERVPRO® of Shippensburg/Perry County

10/7/2021 (Permalink)

You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Shippensburg/PerryCounty.

Incidents that require home repair are an unfortunate but almost unavoidable part of the home ownership experience. The reality of owning a home means that at some point you’re likely to face some sort of natural or accidental damage, and when that happens you’ll have some thinking to do.

Who’s going to clear our your flooded basement or repair your fire-damaged kitchen?

These decisions can be difficult in a pinch, but keeping these questions in mind when sorting through service companies can help you render a sound decision.

Are They Legit?

Getting ripped off after experiencing a disaster is piling insult on top of injury. Sadly, scammers often roll into to town after major events and leave unsuspecting homeowners in precisely that situation.

At SERVPRO, we’ve built our top-tier reputation from the ground up, with no shortcuts. For 50 years, we’ve proven ourselves reliable over and over again, so that when you need a hand, you know who to trust.

And hey—if the PGA Tour trusts us as a cleanup and restoration partner, we feel confident we can meet or exceed your expectation as well.

Will They Be There When I Need Help?

Don’t be left wondering when your service company is going to return your emergency call. When you’ve got a crisis, you don’t have time to wait—that’s why we’re on call 24 hours a day for emergency service.

Where’s a Fleet When You Need One?

SERVPRO of Shippensburg/Perry County isn’t just the name of a local office; it’s the moniker that represents a full-service, locally owned franchise, right here in the neighborhood. But should an area-wide event present the need for extra help, you won’t get lost in the shuffle, because we’re ably backed by the full force of SERVPRO’s national network of resources and teams.

If your prospective service company can answer all these questions to your satisfaction, they may be worthy of your business. When you call SERVPRO, these benefits are the tip of the iceberg—we’d love to show you everything we’re capable of.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

How Thunderstorms Impact Pennsylvania | SERVPRO® of Shippensburg/Perry County

7/9/2021 (Permalink)

Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Shippensburg/Perry County 717-300-3347

There are many things that can cause devastating damage to your home or business in Shippensburg or Perry County, but regardless of its source, experiencing damage is never easy. The mental and emotional impact can be significant, which is why recovering quickly is so important to restoring your quality of life and beginning to heal from tragedy.

Though recovery will always feel like an uphill battle, if you choose to work with a professional restoration company, the process can get much easier and go much more quickly. We are committed to salvaging as many of your belongings as possible due to our restore-first mentality and will do everything we can to restore your home to its pre-damage state.

Our Restore-First Mentality Makes All the Difference

We can help you save money on your insurance. Many of the types of damage you may sustain to your home will be covered by your homeowners insurance, but filing a claim can raise your premium, costing you money in the long run. Since we focus on keeping all of your belongings when possible, we can lower the cost that you have to file with your insurance.

We can protect your sentimental items. While getting your family to safety is the most important thing during an emergency event, that often means leaving behind objects that could never be replaced if lost. Family photos, documents and heirlooms all have value beyond their monetary properties, and by investing in the best restoration technology available, we make sure we can restore as much of them as possible.

We make sure your home feels like home again. It is truly the little things that make a house feel like a home, and we make sure to preserve as much of this as possible. Simple things like putting your belongings back where they go can make all the difference when you are able to walk through the door of your home again, and we are committed to making sure you are happy with the results.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact SERVPRO of Shippensburg/Perry County to learn more.

Put Returning Customers and Employees at Ease With a Deep-Clean | SERVPRO® of Shippensburg/Perry County

6/25/2021 (Permalink)

If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Shippensburg/Perry County team.

From rural areas in Shippensburg and Perry County to major metro areas like Philadelphia, communities and families are high on hope that “normal” life is returning as the COVID-19 pandemic slowly makes its way to the rear view mirror, and business owners are hopeful for a full return to economic recovery as well.

But as cautious shoppers and contagion-conscious employees return to in-person shopping habits and on-site work, it’s now on you as a business owner to provide them with a place of safety, and to make sure they know you’ve made their health a priority.

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you both of those things. We’ll sanitize your building with a custom cleaning compound that’s proven effective against no less than MRSA to anthrax, and we’ll equip you with a way to let your customers know before they ever walk through the door that they’re safe in your store or office.

It’s all possible because of the three C’s:

Consult. Your business isn’t quite like any other, and we know that means it has sanitation needs that other area businesses don’t have. So we’ll come up with a cleaning plan that suits your business to a T. It helps that SERVPRO of Shippensburg/Perry County is locally owned and operated, so we are already acquainted with many of the intricacies of southeastern Pennsylvania.

Clean. Once we sort out your specific needs, we’ll get to work doing the work of disinfecting. With our proprietary solutions, we’ll give you an extreme clean that meets or exceeds CDC standards, is NSF-approved for use around food and is EPA-tested for safety around kids, pets and the elderly. And our focus is bigger than COVID-19—our methods are designed to reduce the risk of a host of other illness-inducing germs.

Certify. Now you can let your employees and customers know that you’ve gone the extra mile to make your business as clean and safe as it can possibly be by displaying the Certified: SERVPRO Cleaned shield in your windows or on your door. We’ll also hook you up with other physical and digital resources to let everyone know your building is spick-and-span, instilling peace of mind in every prospective entrant.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Spring Cleaning Checklist

3/20/2018 (Permalink)

Spring is officially here!  It is time to complete all those cleaning tasks you have been putting off.  Here is a list of things Martha Stewart says you want to make sure you don't forget to add to that list so you can keep your house looking prestige.

Wipe Walls and Ceilings: Use a vacuum to remove dust. Tackle stubborn surface grime, especially prevalent in kitchens, with a solvent-free degreaser (test it first in an inconspicuous area to ensure it won’t mar the surface).

Reseal Grout Lines: The cement-based material between wall, floor, and countertop tiles is extremely porous and stains easily. Protect it with a penetrating grout sealer; it’s best to apply it with a small foam brush. 

Vacuum and Shampoo Rugs: Synthetic carpets and rugs with waterproof backings can be deep-cleaned with a rotary shampoo machine and a hot-water extraction machine. Rugs without backings, including Orientals, require professional cleaning. 

Dust Books and Shelves: Take everything off the Shelves, and brush shelves and books with a feather duster. Use the dust-brush or crevice tool on a vacuum to reach into tight spots. Wipe the spines of leather-bound books with a clean, soft cloth. 

Clean Upholstered Furnishings: Take cushions outside and gently beat them by hand to remove dust. If there are stains, check the pieces for care labels. Use a vacuum’s upholstery and crevice tools to clean under seat cushions. 

Polish Metal Door and Window Hardware: Liquid polishes and polish-impregnated cloths work well for medium tarnished surfaces; pastes and creams are for heavier work. If tarnish doesn’t come off, try a stronger product. 

Dust Your Home Thoroughly: This includes hard-to-reach places, such as the tops of ceiling fans and window casings. Always work from the top of a room down, vacuuming the dust that settles on the floor. Avoid using dusting sprays. 

Wax Wooden Furniture: Wipe surfaces with a soft cloth dampened with water and mild dishwashing liquid. Apply paste wax, such as Butcher’s wax, a few feet at a time with a cotton rag folded into a square pad. Let wax dry; buff with a clean cloth. 

Ensure Fire Safety: Change batteries in smoke detectors (this should be done twice a year), and make sure units are free of dust. Teach everyone in your household how to use a fire extinguisher, and review escape plans. 

Wash Window Screens: Using warm water and a mild dishwashing liquid, scrub each screen with a brush; rinse thoroughly. 

Clean Window Treatments: Many draperies and curtains are machine washable; check labels. Dry-clean fabric shades. Wipe wooden blinds with a damp cloth; warm water mixed with a mild dishwashing liquid is safe for metal and vinyl blinds. 

Wax Non-Wood Floors: Vinyl and linoleum floors that have lost their shine should be waxed with a polish designed for these surfaces. Most stone and tile floors can be treated with either a paste or a liquid wax designed for the material.

If you need assistance in the cleaning of your place, be sure to contact your local SERVPRO company and they will be able to assist you. 

1-4-8 Service Response Guidelines

1/30/2017 (Permalink)

Did you know one of the reasons we are so unique is our 1-4-8 Service Response Guideline?  This helps us ensure timely communication and response to the situation.  Quick and accurate response time minimizes your loss expenses.  

1 - Within one hour from the notice of the loss, a SERVPRO Franchise Professional contacts the insured to arrange for services to be done.

4 - Within four hours from the notice of the loss, a SERVPRO Franchise Professional is on-site ready to start mitigation services when mitigation is necessary

8 - Within eight hours from the notice of the loss, a SERVPRO Franchise Professional contacts the insurance adjuster to give a verbal briefing of what the job entails and what their plans are moving forward.  

Refer to https://www.SERVPRO.com/emergency-restoration to see a water damage timeline on how quickly water damage can take effect of everything from drywall swelling to mold forming.